Больше информации по резюме будет доступно после регистрации
ЗарегистрироватьсяWas online more than two weeks ago
Candidate
Female, 55 years, born on 30 March 1970
Not looking for a job
Noginsk (Moscow region), willing to relocate (Moscow, Saint Petersburg, Elektrostal (Moscow region)), prepared for occasional business trips
The approximate area of the job search is specified
Customer Support specialist
50 000 ₽ in hand
Specializations:
- Head of customer service
Employment: full time, part time
Work schedule: remote working
Work experience 15 years
September 2016 — August 2018
2 years
Private Orthodox Secondary School
Moscow, www.school-mon.ru/
Educational Institutions... Show more
English Teacher
Teaching schoolchildren English.
July 2007 — December 2009
2 years 6 months
Credit Europe Bank, Ltd
Moscow, www.crediteurope.ru/
Financial Sector... Show more
Data Processing Unit Head
Handling data processing on customers' applications on issuing banking cards, business negotiations & correspondence, adjustment of operational, staff and administrative issues, work with subdivisions and regions, participation in projects.
October 2000 — May 2006
5 years 8 months
Garantpost Courier, Ltd
Moscow, garantpost.ru/moskva
Transportation, Logistics, Warehousing, International Logistics... Show more
Customer Service Manager
Processing customers' orders in CRM, consulting clients, b2s sales, work with partners, couriers and drivers, making reports, administrative assistant to GM.
November 1995 — August 2000
4 years 10 months
Multi-Page, Ltd
Moscow
Business Services... Show more
Call Center Operator, Supervisor
Typing messages in English and Russian exactly as told and sending them to pagers, consulting customers on problematic issues.
Group supervision (30 operators), performance control (quality & quantaty indexes, KPI).
Skills
Skill proficiency levels
About me
Proactive, English speaking, customer oriented.
Portfolio
Higher education
2002
HR Management, Human Resources
1992
Pedagogial Institute. Faculty of Foreign Languaes (English and German Languages), Teacher of English and German Languages
Languages
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Up to 90 minutes